Do I need an appointment?

No. Walk in to Schaumburg or Des Plaines, Monday to Friday, 11 AM to 6 PM. You can also call Schaumburg at 847-348-0264 or Des Plaines at 847-585-2355.

Is there a charge to look at my MacBook?

There is a diagnostic fee, and it goes toward the repair. We find the real fault first and tell you what it costs before any work starts.

How long does a MacBook repair take?

You get a diagnosis and a quote back the same business day. How long the repair itself takes depends on the fault and the parts it needs.

Apple says my MacBook needs a new logic board. Can you repair it?

Bring it in, with Apple's diagnosis if you have it. We find the real fault first and tell you whether the board can be repaired and what it costs, before any work starts.

Do you still repair iMacs?

Yes. We replace iMac screens and glass, upgrade memory and drives, fix overheating, graphics, speaker and logic board faults, reinstall macOS, and clone drives.

Do your repairs come with a warranty?

Yes, repairs come with a 90-day warranty. If something goes wrong with the repair within 90 days, bring it back to the store that did the repair. Water damage is the exception: water damage repairs are not guaranteed.

MacBook and MacBook Pro repair in Schaumburg and Des Plaines

We repair MacBook Air and MacBook Pro laptops, including the 14-inch and 16-inch Pro, and iMacs: screens, batteries, keyboards, logic boards, liquid damage and macOS problems. Walk in to our Schaumburg or Des Plaines store, no appointment needed. We find the real fault first and tell you what it costs before any work starts.

Walk in, no appointment
Quote before any work starts
Diagnostic fee goes toward the repair
90-day warranty on repairs

A MacBook and other Apple devices on a desk

MacBook repairs we do

MacBook screen replacement
MacBook battery replacement
MacBook keyboard repair
MacBook charging port repair
Logic board and no-power repair
MacBook water damage repair*
macOS problems and reinstalls
SSD upgrades with drive cloning

iMac repair

iMac screen and glass replacement
iMac memory and drive upgrades
iMac overheating and graphics repair
iMac speaker and logic board repair
iMac macOS reinstalls
iMac drive cloning and data recovery

*Water damage repairs are not guaranteed. Corrosion and other factors outside our control can affect how long the repair lasts.

MacBook and MacBook Pro screen repair

Bring it in if the screen is cracked, shows lines or dark patches, or flickers. We replace screens on MacBook Air and MacBook Pro.

Before we quote a new screen, we check that the screen is really the part that failed. You get the price before any work starts.

MacBook battery replacement

A worn battery often shows up as a MacBook that runs down quickly, shuts off without warning, or only stays on while it is plugged in. We replace batteries on MacBook Air and MacBook Pro.

MacBook keyboard repair

Keys that stick, repeat or stop responding, or a keyboard that quit after a spill. Tell us which keys act up and when it started. We find the cause, and you get the quote first.

MacBook logic board and no-power repair

A MacBook that won't power on, or only partly powers on, often has a fault on the logic board, not just a worn battery.

We do board-level repair, which means finding the failed part on the board and repairing that part. Bring it in if you see any of these:

No lights and no fan when you press the power button
Won't charge, or charges from one port but not the other
Turns on, then shuts off or restarts
Stopped working after a spill or a drop

Liquid damage on a MacBook

Spilled coffee, water or anything else on it? Turn the MacBook off and unplug it. Don't try to charge it, and don't switch it back on to check it.

Bring it in as soon as you can. Liquid damage is time sensitive: the longer it sits, the more corrosion builds up inside, until the MacBook is beyond repair.

macOS problems and reinstalls

Not every MacBook fault is hardware. We also fix macOS problems, and reinstall macOS when that is the right fix.

Pop-ups, fake virus warnings and adware on a Mac are a separate job: see virus and malware removal.

SSD upgrades for older Macs

On a MacBook or iMac whose drive can be swapped, we fit a solid state drive and clone your old drive onto it. Your files, apps and settings stay as they were, and the Mac runs faster.

Moving to a new Mac instead? Bring both Macs in and we set up the new one and copy your files across. See new computer setup and file transfer.

MacBook Air and MacBook Pro models we repair

MacBook Air and MacBook Pro, including the 14-inch and 16-inch MacBook Pro, plus iMacs. If you know your model and year, add them to your repair request.

Bringing an iPhone or iPad too? See iPhone repair and iPad and tablet repair. For a Windows laptop, see laptop repair.

How a MacBook repair works

It works the same way at both stores:

Walk in to Schaumburg or Des Plaines, Monday to Friday, 11 AM to 6 PM. No appointment needed. Or send a repair request and the store replies by text or email.
We find the real fault first and tell you what it costs before any work starts.
A diagnosis and a quote back the same business day.
There is a diagnostic fee, and it goes toward the repair.
Nothing is repaired until you say yes.

Apple Store or us?

Either one can repair a MacBook, so it comes down to what works for you. Here you walk in without an appointment and get a diagnosis and a quote back the same business day, so you have our price in hand before you decide.

Files on a MacBook that won't turn on

If your MacBook is dead and you need what is on it, tell us when you bring it in. We recover files from MacBooks that won't turn on and from drives that won't boot; our data recovery page explains how it works.

Bring your MacBook to Schaumburg or Des Plaines

Zombie Techs Schaumburg is in Algonquin Plaza on East Algonquin Road, with a free on-site parking lot. Zombie Techs Des Plaines is on East Oakton Street, with on-site parking. Both are open Monday to Friday, 11 AM to 6 PM, and closed Saturday and Sunday.

Walk in with your MacBook, call your store, or request a repair online.

Common questions

Do I need an appointment?: No. Walk in to Schaumburg or Des Plaines, Monday to Friday, 11 AM to 6 PM. You can also call Schaumburg at 847-348-0264 or Des Plaines at 847-585-2355.
Is there a charge to look at my MacBook?: There is a diagnostic fee, and it goes toward the repair. We find the real fault first and tell you what it costs before any work starts.
How long does a MacBook repair take?: You get a diagnosis and a quote back the same business day. How long the repair itself takes depends on the fault and the parts it needs.
Apple says my MacBook needs a new logic board. Can you repair it?: Bring it in, with Apple's diagnosis if you have it. We find the real fault first and tell you whether the board can be repaired and what it costs, before any work starts.
Do you still repair iMacs?: Yes. We replace iMac screens and glass, upgrade memory and drives, fix overheating, graphics, speaker and logic board faults, reinstall macOS, and clone drives.
Do your repairs come with a warranty?: Yes, repairs come with a 90-day warranty. If something goes wrong with the repair within 90 days, bring it back to the store that did the repair. Water damage is the exception: water damage repairs are not guaranteed.