Cell phone and computer repair in Des Plaines

Cell phone repair at the Des Plaines store

We repair iPhone, Samsung Galaxy and Google Pixel phones, and Motorola, OnePlus and other Android phones: screens, batteries, charging ports and water damage. Here is what to look for, and what to do before you come in.

Cracked or dead screen: shattered glass, lines or flicker across the display, a black screen on a phone that still rings, or touch that stops responding in one spot. If the phone still works, back up your photos before you come in, in case the display gets worse.

Battery that won't last: a phone that needs charging twice a day, shuts off with charge left, or dies in the cold often needs a new battery. If the screen or the back is lifting away from the frame, the battery may be swollen. Stop charging it and bring it in.

Charging problems: a cable that only works held at an angle, a loose fit, or no charging at all. Lint packed into the port can cause the same symptoms as a worn-out port. Charging ports are repaired on iPhone, Galaxy, Pixel and other Android phones.

Dropped in water: power it off and keep it off the charger. Skip the bag of rice and bring it in as soon as you can, because corrosion keeps building inside while it sits. Water damage repairs are not guaranteed. When a wet phone is past saving, its photos and contacts may still be recoverable: see data recovery.

Calling ahead about a phone? Have the exact model ready. On an iPhone it is under Settings > General > About; on an Android phone, under Settings > About phone.

For cameras, speakers, microphones, back glass and the rest of the iPhone list, see iPhone repair. For Galaxy, Pixel and other Android phones, see Samsung, Pixel and Android phone repair.

iPhone repair at the Des Plaines store

Bring an iPhone with a cracked screen or a battery that won't last the day to 1635 E Oakton St: most iPhone screen replacements at this store take under an hour, while you wait, and most battery jobs are done while you wait too. Charging ports, cameras, speakers, microphones and back glass are repaired here too.

Walk in Monday to Friday, 11 AM to 6 PM, no appointment needed. We look at the phone first and tell you what the repair costs before any work starts. What to check before you come in, model by model, is on the iPhone repair page.

Laptop repair at the Des Plaines store

The Des Plaines store takes on the laptop faults other shops turn away: laptops that won't power on, motherboard and charging faults, and water damage. Water damage repairs are not guaranteed.

We also replace cracked screens, batteries, keyboards and charging ports on Windows laptops and MacBooks, speed up slow laptops with an SSD, fix Windows problems, remove viruses and recover files from failing drives.

You get a diagnosis and a quote back the same business day, before any work starts, and the diagnostic fee goes toward the repair. See laptop repair for what to bring and what to do after a spill.

How it works: a quote before any work

1. Come in any weekday between 11 AM and 6 PM; no appointment is needed. Or request a repair online and the Des Plaines store replies by text or email with a free quote.
2. We find the real fault first and tell you what it costs before any work starts.
3. There is a diagnostic fee, and it goes toward the repair.
4. You decide. Your device is only repaired once you approve the quote.

Repair times at the Des Plaines store

• iPhone screens: most take under an hour, while you wait.
• iPhone batteries, and Samsung Galaxy and Google Pixel screens and batteries: most are done while you wait.
• iPad and iPad mini glass, LCD, battery and charging port repairs: usually within a few hours.
• Anything you leave for diagnosis: a diagnosis and a quote back the same business day.
• Other phones, laptops, MacBooks, desktops, game consoles and data recovery: ask for the timing when you get your quote.

Nearby towns

Customers come from Park Ridge, Mount Prospect, Niles, Rosemont and Elk Grove Village.

• Elk Grove Village sits between this store and the Schaumburg store at 831 E Algonquin Rd, so pick whichever is closer to you.